What payment methods are available?
Several secure solutions are available for paying for your order. All these payment methods are free of charge:. Please note that payment in instalments is not available.
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Payment by gift card or credit note is not available to pay for your purchases on our site.
Is it possible to pay in instalments on the site?
Payment in instalments is not available for purchases on our site.
Payment by credit card
Several secure solutions are available for paying for your order. All these payment methods are free of charge:. When paying, please enter :. If products are returned, the corresponding amount will be refunded directly to your bank card.
What happens if my payment is refused?
If your payment is declined, your order will not be processed. We recommend that you check your credit card details and ensure that you have sufficient funds. If the problem persists, you can try another method of payment or contact your bank for mor
How do I obtain an invoice?
To obtain an invoice, follow these steps:. If you have any difficulties or if you need an invoice for an order placed as a guest, please contact our customer service via our contact form.
Why do additional charges appear on my payment?
Certain banking institutions and credit card issuers apply international transaction fees. Being based in Switzerland, Poderm may be subject to these fees for payments processed by certain banks. In addition, some institutions work with external paym